HR Shared Services Manager

We are Places for People Group, we're a social enterprise that believes it's more than just homes that make a community - it's the people. That's why we build homes and manage communities where everyone can thrive.

We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.

More about your role

As our HR Shared Services Manager, you will lead our HR Support function that is made up of 11 team members. Your role will focus on the transactional delivery of an effective, efficient, and professional HR Shared Service, transacting over 3,000 changes per month and putting customers at the heart of everything we do.

We are looking for a candidate who can deliver a best-in-class service whilst also looking at our current processes and making positive, meaningful changes in ‘the Places for People way'. You will drive the optimisation of processes, maintain senior stakeholder relationships, manage service levels, demand for new/improved services and the measurement of customer satisfaction and perception.

For more information please download our job profile available on our website. Please note: This role is a hybrid position that will be office based 3 days per week, to allow you to collaborate with your team.

More about you

The ideal candidate for this role will have proven experience in an established shared service and will be able to evidence this at interview. Our HR Department currently has several projects in the pipeline so you will need to be a ‘change champion,' supporting these projects with a positive attitude to support your team to navigate the changes whilst maintaining service delivery and engagement.

We are looking for a strong people manager and a natural collaborator who can engage the team and make a positive impact on the culture. Our HR Support team is a feeder to the rest of the HR function, employing applicants who are just starting out in their HR journey, we want you to not only lead, but inspire the team and nurture their skills before they take their next step in their career with Places for People.

The benefits

We are a large, diverse and ambitious business, with the ability to support you in your development and career goals of the future. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Excellent holiday package and rewards
• Pension with matched contributions
• Training, power hours and Linkedin learning

• Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.