Office Junior/Administrator
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Position Overview & Specifications
Launching 20 years ago, Printerbase was founded by printer expert Peter Knight with a vision to deliver unprecedented customer service.
We’re highly customer focused and have an outstanding team determined to deliver the best experience possible. We’ve now built up extremely close relationships as an authorised reseller to some of the best printer manufacturer’s around including Xerox, Brother, Canon and Kyocera to name but a few.
Job Summary
Position: Office Admin
Department: Customer Services
Salary: National Minimum Wage
Location: Ashton-Under-Lyne, OL7 0TJ
Job Type: Full-time, Permanent
Mon-Fri 8:30am - 5:30pm
Job Description
We are looking for an office administrator who will be responsible for providing administrative support to our customer service team. As the office administrator you will work closely with our customer service team to help support the day to day running of the business. Working within a team but also being able to work alone using your own initiative. Providing cover when other members of the team are out of the office.
Responsibilities
- Processing customer orders
- Responding to customer enquires (email and live chat)
- Distribute incoming and outgoing mail
- Checking of supplier invoices
- Updating and maintaining databases
- Scanning and filing of documents
- Preparing customer welcome packs
- Assist with monthly stock checks
- Provide cover for team members when out of the office
- Aftersales / customer service courtesy calls
- General admin duties
Requirements and skills:
- Basic knowledge of Microsoft Office
- Excellent organisational and time management skills
- Problem solving attitude with an eye for detail
- Ability to prioritise and manage multiple tasks effectively
- Ability to follow company procedures
Personal qualities
- Self-motivated, reliable, punctual and take pride in the quality of your work
- Able to act in a professional manner
- Good communication Skills
- Keen to learn and develop
Benefits
- Free Parking
- No Weekends or Bank Holidays
- Training Provided
- Smart/Casual Dress Code (no office workwear)
- Potential for career development
Job Types: Full-time, Permanent
Salary: £15,570.00-£21,670.00 per year
Benefits:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Office Junior/Administrator roles across Printerbase Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £15,570 - £21,670 bracket, including retirement vesting and health parity.
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