Claims Handler
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Pro Insurance currently has a new opportunity for a Claims Handler to join the Property & Casualty Claims team.
This role will be working on a hybrid basis and successful candidates will be required to travel to Gloucester and London as and when business dictates.
Responsibilities
- Handling live Commercial Specialist claims (including high value and/or complex claims) from cradle to grave.
- Direct and/or Direct Reinsurance Claims
- Claims deriving from various territories (including USA; Europe; South America; Australia & Asia)
- Liaison with internal & external parties (including Pro’s Clients / Brokers / Experts / other Claims Agreement Parties)
- Strict compliance with SLA’s
- Occasional travel to London / Client’s offices
Skills and Experience
- Knowledge of Lloyds and/or London Market practices would be preferred but not essential
- It is essential to have working knowledge of at least one (or more) Commercial Insurance classes such as Property, Casualty/Liability, Energy, Marine, Aviation, political risk etc.
- Excellent time management and organisational skills in order to meet Client SLA requirements
- Self-Motivated with the ability to work as part of an office based or remote team
- Excellent and demonstrable written and verbal communication skills.
- A conscientious, positive and enthusiastic approach to work, maintaining good working relationships with all colleagues and clients.
By submitting your personal data to Pro Insurance and by using our website, you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information, please refer to our Data Protection Policy, a copy of which can be requested from HR.
Job Types: Full-time, Permanent
Salary: £22,500.00-£31,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Gloucester
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Agencies & Brokerages
Based on transatlantic hiring benchmarks for Claims Handler roles across PRO Insurance Solutions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Agencies & Brokerages.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,500 - £31,500 bracket, including retirement vesting and health parity.
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