Referral Coordinator
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Position Overview & Specifications
Psychology Associates is an expert independent practice of like-minded team members who are passionate about making a meaningful difference in people’s lives.
At an exciting period of continued growth at Psychology Associates, we have a wonderful opportunity for a full-time Referral Coordinator to join our dynamic organisation.
Key information about the role:
- This role will be a key part of our Referral Team, who help to ensure that our clients are able to access the most suitable support for their wellbeing and manage all correspondence between our clients and clinicians.
- The role will provide the individual with the opportunity to work closely with a wide range of professions from fellow Referral Coordinators, to Psychologists, to Occupational Therapists and Speech and Language Therapists.
- Previous experience in this type of field is preferable but not essential as full training will be provided for the successful applicant.
- There are great opportunities for training and development within the role, being part of a passionate and caring team, and to feel you are making a meaningful difference in your role.
- This role may at times support some reception/admin team holiday cover where needed
- This role will be based at our Saltash office.
- A Person Specification and Job Description with further details will be provided.
If you have previous administrative experience and would like to join a passionate and caring team, please apply today.
Please note that following your initial enquiry we will provide you with an application form which must be completed to progress to the next stage of recruitment. This is part of our Safer Recruitment procedures as an organisation working with children and vulnerable adults.
Job Types: Full-time, Permanent
Salary: £21,500.00-£24,000.00 per year
Benefits:
- Additional leave
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Saltash: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Please provide 2-3 dates / times of Interview availability
Experience:
- Administrative: 2 years (required)
- Case Handling: 1 year (preferred)
- Referral Coordination: 1 year (preferred)
- Office: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 17/04/2023
Reference ID: Referral Coordinator - PL12
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Referral Coordinator roles across Psychology Associates's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,500 - £24,000 bracket, including retirement vesting and health parity.
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