Residences Receptionist
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Position Overview & Specifications
About the Role
We are recruiting a receptionist to work in Residences Reception which is in the heart of our student village on the Mile End Campus. The Residences Reception is open 24 hours a day, 7 days a week. Working from a fixed work pattern of 5 days across a 7-day week (Monday – Sunday), the post holder will report to the Residences Reception Supervisor and be part of the Residential Services Team who provide support to the 3000 residents who live in halls across 4 sites and are the first point of contact for students living on campus, along with guests and visitors.
About You
The successful candidate will ideally have previous experience of reception work and of working in a student residential setting. Whilst the working pattern is fixed, there are times when the post holder will need to be flexible with hours to cover busy periods such as move in weekend and open days plus the summer period when rooms are let out to conference guests.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days leave per annum, a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Mile End Campus in London. It is full time (35 hours per week), permanent appointment. Starting salary will be in the range of £25,761 - £29,948 per annum, inclusive of London Allowance.
Job Types: Full-time, Permanent
Salary: £25,761.00-£29,948.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Sick pay
Schedule:
- 8 hour shift
Work Location: In person
Application deadline: 04/06/2023
Reference ID: QMUL32838
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Residences Receptionist roles across Queen Mary University of London's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,761 - £29,948 bracket, including retirement vesting and health parity.
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