Personal Banker
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in Guernsey and as such all normal working days must be carried out in Guernsey.
Join us as a Personal Banker
- You’ll be integral to guiding and supporting our valued customers, helping them to achieve their financial goals
- We’ll look to you to proactively find ways to enhance their individual banking experience
- Your career progression is important to us, so we’ll be helping you to achieve a Professional Banker accreditation while working in this role
- To be considered for this role, you’ll need to specifically state on your CV that you have the right to live and work in Guernsey
Customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.
Day-to-day, you’ll be:
- Having great conversations, understanding the needs of our customers and helping them with their banking needs
- Completing general banking requests such as payments, balance enquires and transfers when needed
- Helping customers to understand the different ways they can bank with us and the range of services we can offer and booking financial health checks
- Identifying opportunities to help customers fulfil their financial service needs, providing a seamless customer experience
To be successful in this role, you’ll need to have experience of working in a customer facing environment. Strong communication skills are a must, as you’ll need to explain our products and procedures to our customers in an easy to understand way.
You’ll also need:
- A passion for customer service and a strong attention to detail
- The ability to thrive under pressure and have the determination to continuously improve standards for our customers
- Strong interpersonal skills and the ability to work independently as well as part of a team
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Banking & Lending
Based on transatlantic hiring benchmarks for Personal Banker roles across RBS International's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Banking & Lending.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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