Strategic Account Manager - Retail & Travel
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
- Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer through strategic account planning
- Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings
- Lead a virtual team to map Red Hat’s value proposition to customers' success. Identify opportunities, increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts
- Coordinate Solution Architects, specialist teams, Customer Success team, and industry experts to align Red Hat use cases to customer needs, guiding end-to-end sales to develop solutions that deliver business value
- Coordinate support from Specialist Solutions Architects, Sales Solutions Specialists, and industry experts to guide end-to-end sales and deliver customer value
- Cultivate relationships across customer organizations to position Red Hat as a strategic partner to their business
- Collaborate with the Customer Success team to co-develop Success and Growth Plans, understanding how the customer derives value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer’s success criteria
- Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition
What you will bring
- Influence, leadership and communication skills with ability to engage a diverse set of stakeholders in a matrixed organization and increase accountability within the account team.
- Strategic customer mindset to sell solutions to meet the customers’ needs and build business cases around ROI and total cost of ownership (TCO)
- Excellent understanding of customers’ business, industry trends, competitive landscape, and Red Hat differentiators and value proposition
- Ability to address international or global accounts and engaging with teams outside of the UK
- Ability to articulate the hybrid cloud story, the value of Red Hat solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders. Enablement training will be provided.
- Desire to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles
- Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers
- Willingness to travel across the region as needed, following Red Hat’s COVID-19 guidelines
- Excellent communication skills in English
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Enterprise Software & Network Solutions
Based on transatlantic hiring benchmarks for Strategic Account Manager - Retail & Travel roles across redhat's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Enterprise Software & Network Solutions.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £98,203 - £100,606 bracket, including retirement vesting and health parity.
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