Administration Assistant

Business Unit: Records Management Location: Rainham Contract Type: Permanent - Full Time Hours: 37.5 Salary: Competitive

We are looking for a highly motivated individual with excellent communications and interpersonal skills to fill the role of Facilities Admin/Support. This role is an exciting new ‘hands on’ position that will require the successful candidate to monitor the Facilities email address and phone, logging issues on our bespoke system and escalate these to the relevant team members, enhancing the current document/information database. The successful candidate will be pro-active, willing to learn the requirements for working with suppliers, clients and help desks.

RESPONSIBILITIES

• Reporting to the National Facilities Manager, you will work closely with the Facilities and Health & Safety teams, maintenance contractors and various Site Managers across the UK
• You will be required to maintain compliance with legislation and operational procedures, provide helpdesk support, assist in arranging and coordinating maintenance and repairs with contractors, receive and file completion reports and certificates
• You will be required to assist with maintaining the Maintenance Service Schedules for all sites
• You will also be required to provide support to the other members of the Facilities and Health & Safety teams

ABOUT YOU

1. Strong organizational skills

2. Ability to work under pressure, multi-task and adapt to change

3. Be able to balance requirements between different business needs

4. Proficient in the use of the Microsoft Office suite

5. Strong interpersonal skills

6. Excellent communication skills – both written and verbal

7. Superb attention to detail

8. Preferred but not essential to demonstrate an understanding and experience in Facilities Maintenance scheduling

9. Preferred but not essential experience in maintaining compliance to meet legislative requirements

10. Work closely with other departments

11. Communicate effectively with other stakeholders in the business

We store and manage over 22 million items including archive boxes of document files, film and computer tape across a variety of secure storage facilities nationwide. Including cold war Air Force shelters for some of our heritage pieces we store on behalf of the leading museums.

Our customers depend on us to manage their historical archives, and our team is proud to support them with their document management needs. From museums to the NHS, from the Ministry of Defence to Legal firms.
An Inclusive Approach We are committed to becoming a great place to work, one that is inclusive, safe and where people can reach their true potential. We value the contribution that all our colleagues make and aim to have a company that recognises the diverse, multi-cultural society in which we live.
We actively encourage applications from all members of our community, including those from underrepresented groups. We are happy to consider flexible working options, including part time hours wherever this is practically possible. We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break