Band 4 Clinical Pathway Navigator - Gastroenterology
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Position Overview & Specifications
We are looking for an experienced administrator to support the Gastroenterology Department, to oversee the patient pathway from referral to treatment, along with other admin duties. This is an exciting opportunity to be involved administratively in upcoming projects within the department, including the expansion of the dyspepsia service. The role involves building effective working relationships with clinical staff, regular contact with patients and a keen attention to detail.
Key roles and responsibilities to include:
- Overseeing all administration for the Royal Free dyspepsia service. This involves: • Monitoring and updating patient pathways on LUNA patients.
- Liaising with consultants and patients to keep track of results and any next steps in their care.
- Prepping clinics by ensuring test results are completed before booking review or follow up appointments.
- Checking in and checking out of all out-patients’ appointments both face to face and virtual.
- Liaising with multiple teams to ensure all outpatient. appointments are booked or redirected to the correct service
- Managing the service’s general inbox.
- Dealing with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate manager for prompt action.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Carriers
Based on transatlantic hiring benchmarks for Band 4 Clinical Pathway Navigator - Gastroenterology roles across Royal Free London NHS Foundation Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Carriers.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,279 - £33,116 bracket, including retirement vesting and health parity.
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