15 Basil Street - Room Attendant

#Join Our Happiness

Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as Room Attendant at 15 Basil Street Apartments.

We are always on the lookout for development opportunities, and moments to grow while helping our colleagues reach their potential and opening the door to their next opportunity. As a “We Always Care” employer, you will be provided with tailored development plans, training, and apprenticeship opportunities to develop your career!

Joining our Company as Room Attendant , you will help to build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

• Service Charge from Room Revenue
• Employee discounts of up to 50% on food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
• Employees and Friends & Family rates across our sister properties
• Complimentary meals on duty
• Uniform provided and laundered complimentarily
• Refer a friend bonus
• Workplace pension schemes
• Employee recognition schemes and Social Committee events including gala dinners and much more!

As a Room Attendant you will be working within the within our 15 Basil Street Team, you will find yourself surrounded by a supportive and fun team all collaborating and working towards tailor made guest experiences. You will report directly to the Operations Manager.

Key Duties and Responsibilities:

• Clean all allocated bedrooms to the highest standards following departmental SOP, look after bedroom corridors and pantries on the allocated floor.
• Conduct daily Spring Clean in allocated room following departmental SOP.
• Handle all Lost Property items in accordance to departmental SOP.
• Personalize the service to our guests by using guest history where possible.
  
• Greet our guests in line with our LQA Standards.
• Report any shortage of linen and follow up rejected linen procedures.
• Attend relevant departmental training sessions.

15 Basil Street is based in Knightsbridge, London SW3 1AX, and the closest tube station is Knightsbridge, on the Piccadilly Line.

We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our award winning family!