Global Talent Visa Officer

Job Scope: The Royal Society is an endorsing body for the Global Talent visa, applying our sector expertise to manage visa endorsements for research and innovation professionals wishing to work in the UK. This post will play an important role in helping the Royal Society expand the Global Talent visa, which is vital to the mobility of the academic and research community. Supporting colleagues as part of a small team within the wider Grants Section, you will assist in managing the visa endorsement application process. You will also help the team deliver external engagement, including working with other endorsing bodies and the Home Office, as well as prospective applicants.
This is an opportunity to gain unique exposure to the global talent and immigration landscape. The postholder will provide essential administrative support to the Global Talent visa team, supporting the team with the smooth delivery of all operational aspects of the Royal Society’s role as an endorsing body and contributing to ongoing improvement in the expansion of the Global Talent visa.
This role would suit an individual looking to develop their administrative skills working within a small team, including processing documentation and improving processes, while gaining knowledge of the UK immigration landscape.

Reports to: Senior Manager, Global Talent Visa

Line manages: N/A

Location: Carlton House Terrace, London, SW1Y 5AG plus hybrid remote working

Pay Band: B

Salary: £30,000

Application closing date: 14 May at 23:59

Interviews: W/c 29 May/early June 2023

Responsibilities:

• Provide day-to-day administrative support to the team in the processing of the Global Talent visa endorsement applications.
• Receive and prepare all Global Talent visa endorsement applications and endorsement review applications forwarded to the Royal Society by the Home Office for consideration.
• Ensure accurate record keeping and data collection/retention.
• Act as first point of contact for prospective applicants, providing guidance and support.
• Support the Global Talent visa team with the endorsement application process, including assisting Global Talent visa Managers in identifying peer reviewers, as required.
• Assist the team with the promotion of the Global Talent visa to key audiences, including assisting with presentations and participation in events and meetings to raise awareness and increase engagement.
• Assist with analysis of Global Talent visa information, as required
• Work collaboratively with others to support continuous ongoing improvement and implementation of good practice, including contributing to review of documentation, procedures and processes and scheme development/evaluation to ensure provision is relevant for the science community and is delivered efficiently and effectively.
• Role model desired behaviours in line with the RS Grants Team Charter.
• Share experience and ideas with others in the Grants Section and the Society and contribute broadly to the Royal Society’s mission and priorities.

Key Knowledge and Skills Required: EDUCATION/QUALIFICATIONS/KNOWLEDGE
Educated to degree standard or equivalent
Essential
An understanding of the research and innovation system in the UK including the higher education and public and non-profit research organisation sector
Desirable
Interest in science, engineering and technology issues
Desirable
SKILLS
Excellent communication (oral and written) and interpersonal skills
Essential
Excellent organisational and time management skills
Essential
Strong attention to detail and meticulous record keeping
Essential
Strong IT skills
Essential
Ability of use tact and diplomacy and to handle confidential information
Essential
Good analytical and problem-solving skills
Essential
EXPERIENCE
Experience of working in a team and across teams
Essential
Experience of effective internal and external engagement with people at various levels of seniority
Essential
Experience of using Microsoft Office (in particular Excel, Teams and SharePoint)
Essential
Experience in working in administrative roles or similar role
Desirable
Experience of record and data management
Desirable

Competencies: Self-management

• 
  Output is accurate, detail-oriented and of high quality

• Enthusiastic and positive attitude

• Reliable and consistent

• Delivers at pace and meets deadlines

• Confident of own abilities and making effective decisions

• Produces results under pressure, can manage and meet deadlines in stressful situations

• Works well within a team and to competing demands

Working with others

• 
  Willing to cooperate and share knowledge within the team, Shares all relevant, critical and useful information

• Willing to help others in times of need

• Listens to and acts upon feedback from senior colleagues and willingly learns from others

• Able to give simple presentations to sectional colleagues

• Understands that one’s own actions and behaviours will influence how others perceive and engage with the Society

• Offers their assistance if they have the capacity, without the need to be asked.

• Actively seeks opportunities for gaining feedback from others

• Presents with confidence within own section and area of remit.

• Communicates confidently, asks questions and checks for understanding.

• Values the input of others, balances that with a sense of purpose to get the job done

• Possesses self-awareness and senses situations prior to acting or communicating.

Resource management

• 
  Is aware of and works within budgetary and resource constraints

• Organises own workload prioritising according to business need

• Is flexible and adapts to changing circumstances and priorities

• Looks for ways to improve quality or results

• Meets the standards of quality expected of their role

• Maintains high standards despite pressing deadlines

• Does work right first time, corrects own errors and regularly produces accurate, thorough, professional work.

• Is able to multitask and manage urgency in a calm and practical manner.

• performs a wide variety of tasks and changes focus quickly as demands change

• Undertakes additional responsibilities and responds to situations as they arise with minimal fuss and supervision.

Critical thinking

• 
  Thinks tasks, queries and problems through and considers what they need to know

• Uses relevant information when providing a service, solving a problem or dealing with a query

• Is open to new ideas and willing to try them

• Makes decisions within well-defined guidelines

• Uses initiative to select most appropriate solution to straightforward problems

• Analyses both successes and failures for clues to improvement

• Prepares for problems or opportunities in advance

• Distinguishes the main issues from side issues

• Proposes various solutions or options for consideration defining the pros and cons of each

Adaptability

• 
  Adapts to changes in workload without letting standards slip

• Listens to and accommodates the alternative views of others

• Takes on new challenges when asked to do so

• Is receptive and accommodating when asked to take on new projects outside of their usual job specification.

• Remains open-minded and changes opinions on the basis of new information

• Performs a wide variety of tasks and changes focus quickly as demands change and with minimal disruption or fuss

Managing people and relationships

• 
  Values and appreciates the importance of feedback

• Shares responsibility for the performance and workload of the team where appropriate

• Handles requests promptly and politely

• Respects opinions and deals appropriately with complaints

• Works to improve the performance of oneself and others by pursuing opportunities for continuous learning.

• Constructively helps others in their development.

• Exhibits a “can-do, will-do” approach and inspires peers to excel.

• Asks questions and probes to understand stated and underlying needs, issues, concerns and problems

• Addresses concerns and problems fairly, empathetically, decisively and promptly, maintaining a diplomatic and professional manner

• Manages expectations and keeps everyone concerned up-to-date on progress

• Raises concerns and recommends potential solutions for those processes that negatively impact on relationships, customer service or the fair treatment of customers.