I.T Service Asset and Configuration Analyst

We are actively building diverse teams and welcome applications from everyone.

Role: IT Service Asset & Configuration Analyst

Location: Hybrid - Birmingham

Contract Type: Permanent / Full Time

Salary Package: £35,000 to £45,000 plus company benefits

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

We are actively building diverse teams and welcome applications from everyone.

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

The IT Service Asset & Configuration Management Analyst is to manage the lifecycle and configuration of our internal software and hardware assets as efficiently and cost effectively as possible. Day to day management, governance, and auditing for SCC IT’s internal lifecycle of physical and logical assets.

Key Responsibilities:

• Review and maintain CMDB (Configuration Management Database) to monitor and manage all devices and assets. Ensuring compliance, lifecycle management and auditing of hardware, software and licenses
• Software compliance with contractual / license obligations and entitlements
• Assign available Hardware / Software assets
• Responsible for the issue, audit and return of assets, managing the requests for loan hardware, including the recall of loaned items, to ensure the hardware items can be tracked and managed.
• Provides an effective interface between users, internal and external suppliers, procurement teams, licensing teams, group governance risk and compliance, finance teams, disposal teams and any other 3rd parties to ensure accurate information is recorded within the CMDB.
• Provides governance and control around processes, procedures and documentation.

Key Skills/Experience:

• A proven track record of Hardware, Software and Licensing Management
• Good understanding of IT asset management lifecycle processes
• Knowledge and experience of ITSM tooling
• An extensive understanding of Service Level Agreements and Service Level Management

Job Types: Full-time, Permanent

Salary: £35,000.00-£45,000.00 per year

Benefits:

• Company pension
• Flexitime
• On-site parking

Schedule:

• Flexitime
• Monday to Friday

Work Location: Hybrid remote in Birmingham

Reference ID: 201