Revenues Officer
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Position Overview & Specifications
Our Revenues team are responsible for the collection of Council tax across the Sevenoaks and Dartford districts from over 100,000 properties and customers.
You’ll be responsible for answering telephone enquiries covering all aspects of Council Tax and responding to emails and letters received from our customers.
If you’ve got a customer services background, then you’ll know what it takes to deliver excellent customer service – the ability to stay calm under pressure and demonstrate empathy to customers.
So if you’re enthusiastic and committed to helping customers, then we would love to hear from you!
This role will be based at our Council Offices, Argyle Road, Sevenoaks Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles where your working time will be divided between the office (2-3 days) and home working (2-3 days).
Interested in the role and want to know more?
Please see our Candidate Pack for further details on the role (including the Job Description) and the team - https://sevenoaks.pagetiger.com/dyqbjvg/1
Need advice on how to ensure you have the best chance of being shortlisted?
Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements as your application will be judged against these criteria.
Closing date: 1st May 2023
Interviews: 16th May 2023
Job Types: Full-time, Permanent
Salary: £26,072.00-£28,515.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Sick pay
- Store discount
- Wellness programme
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Sevenoaks, TN13 1HG
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Municipal Agencies
Based on transatlantic hiring benchmarks for Revenues Officer roles across Sevenoaks District Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Municipal Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,072 - £28,515 bracket, including retirement vesting and health parity.
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