Executive Assistant to F&B Director (163362)
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Position Overview & Specifications
The Executive Assistant to F&B Director is responsible for assisting the Director of F&B with the administration and smooth running of the F&B division. Primarily responsible for organizing work and follow up / tracing pending projects. In the absence of the F&B Director, the Executive Assistant to F&B Director will report to the Assistant F&B Directors.
The Quality Improvement aspect of this position will report directly to the Food and Beverage Director and together, they will create and encourage an environment of “continuous improvement.” This position will champion all Quality Improvement Initiatives – communicate, implement and ensure understanding of the importance and value of utilizing quality tools in continuously improving our Key Strategies to Achieve Excellence. The F&B Executive Assistant partners with and supports all hotel leaders in meeting and/or exceeding their goals relating to Performance Monitor and Performance Research.
Who are we?
Shangri-La The Shard, London is the first elevated luxury hotel in the city. It offers 202 guestrooms and suites – located throughout levels 34 & 52 of The Shard, Western Europe’s tallest building. With unparalleled views across London, the hotel features a number of signature dining venues & three river-facing event spaces. Level 52 is home to 24-hour gym, Western Europe’s highest infinity pool & bar. Located in London's most historic area, the hotel is nearby the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Paul’s Cathedral, Shakespeare's Globe and Borough Market.
What we are looking for?
We are looking for someone who encompasses our Core Values and beliefs.
Experience in a luxury 5* hotel or Restaurant group.
Currently in the position within a similar environment.
Flexible & adaptable to different working conditions.
Expertise in administration and assisting at a senior level.
You will:
Immaculate appearance.
Be motivated & a self-starter, and ability to build excellent relationships with teams.
Have a positive attitude and be passionate about people.
Have a passion for Hospitality.
Commitment to our Asian culture & general enthusiasm for our brand Shangri-La.
What’s in it for you?
- In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La Hotels & Resorts. We are committed to investing heavily in your development and helping you grow a long-term career with Shangri-La Hotels & Resorts.
- Our aim is always to keep and reward the very best. So, each year we fill most of the company’s management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.
- Free meals on duty and laundering of your suited uniform
- Pension contribution
- Shangri-La staff rates at our luxury properties worldwide
- Regular social celebrations
- Discount in our F&B outlets
- Private Medical Scheme
- Private Dental Scheme
- Discretionary bonus Scheme
- Shard card and deal card (Discounts at a variety of local businesses)
- Many others….
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Executive Assistant to F&B Director (163362) roles across Shangri-La Hotels's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,510 - £26,333 bracket, including retirement vesting and health parity.
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