Waiting Staff / Front of house - The Yard by Silver Oak
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Position Overview & Specifications
Front of House Staff for The Yard by Silver Oak
Silver Oak Coffee is a speciality coffee roastery, based in Ely. We have just opened The Yard - an awesome venue, with converted shipping containers providing great coffee, drinks, desserts and delicious foodie treats.
We need excellent waiters and waiteresses - experience staff to run food to customers, keep them happy and to keep the site super clean and in tip top condition. You must, must, must like people, dogs and children and be smiley and polite.
Hours are between 9am and 10pm. Pay will depend on age and experience.
Responsibilities
- Talking to customers and making sure they are enjoying themselves
- Providing excellent customer service
- Ensuring high standards of health, safety and food hygiene, keeping tables, chairs and area clean and disinfected
- Ensuring high standards of personal responsibility and cleanliness
- Ensuring good communication and relationships with staff to ensure efficiency and continuous improvement
- Supporting the growth and development of the Silver Oak Coffee brand, as a high quality brand
- Restocking requested
- Participation in regular reviews with the aim of continual improvement as required
- All other duties as reasonably requested
Desired work experience
- Customer service skills experience is a must
- Waiting/ restaurant experience desired
Education
- Hospitality/ catering qualifications an advantage
- Food Hygiene L2 Certificate an advantage
- First Aid Certificate an advantage
Skills
- Must love coffee, people and dogs!
- Attention to detail, very important
- Ability to work on own initiative
Details
- Main location is The Yard by Silver Oak - 35a Newnham St, Ely.
Job Type: Zero hours contract
Salary: £20,000.00-£23,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Store discount
Schedule:
- Holidays
- Monday to Friday
- Weekends only
COVID-19 considerations:
We have a full risk assessment and action plan. Role is outdoors, but must wear mask when talking to customers.
Work Location: One location
Reference ID: BA200918
Expected start date: 24/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Waiting Staff / Front of house - The Yard by Silver Oak roles across Silver Oak Coffee's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £23,000 bracket, including retirement vesting and health parity.
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