Deputy General Manager
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Position Overview & Specifications
Snozone Milton Keynes have an exciting opportunity to join the team as Deputy General Manager. Reporting to the General Manager, you will take primary responsibility for facilities management, health and safety, and the guest experience across all areas of the venue. Key to the success of this position is your ability to manage the efficient day to day operation of the venue, compliance management and exceptional communication and people management skills.
Key responsibilities will include:
- Compliance management across all areas of health & safety (including food & beverage)
- Management of maintenance, operational support, and front of house teams
- Control of costs and budget management
- Custodian of the Company’s Brand Standards and ways of working
- Support the General Manager in the commercial and operational running of the venue.
You will have experience working within the leisure or hospitality industry and be used to working operationally across all areas of the business.
With a keen eye for detail and an organised approach, you will have a committed and diligent working style and an ability to coach your team to exceptional performance.
Snozone is the most dynamic and the largest indoor ski slope operator in the industry with venues in Milton Keynes, Yorkshire, and Madrid. We believe that sport is for all ages and abilities, and we actively demonstrate this commitment through our offering of snow sports experiences and tuition irrespective of age, gender, ability, disability or background. There is something for everyone!
Job Types: Full-time, Permanent
Salary: £38,000.00-£45,000.00 per year
Benefits:
- Additional leave
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme
- Wellness programme
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Sports & Recreation
Based on transatlantic hiring benchmarks for Deputy General Manager roles across Snozone UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Sports & Recreation.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £38,000 - £45,000 bracket, including retirement vesting and health parity.
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