Project Support Administrator

Overview: A Project Support Administrator is required to join a dynamic and vibrant admin team working within the professional audio industry. The position will be based at our London office, reporting to the Project Support Manager at Head Office in Redditch. As a member of the Live Production Support Team you will be responsible for supporting the UK Live Productions division in an operational and administrative capacity. The candidate will work on multiple projects at a time so proven ability to problem solve, multitask and manage own workload is essential. Team members will take ownership of a project from start to finish whilst working closely with other team members and Project Managers in the Live production department, therefore strong communication skills and a team player attitude are a must. The projects involved will be a mixture of festivals, concert tours, corporate events and one off shows. The position would suit a driven and hard-working Project Administrator who takes a keen interest in the live events and music industry. There will also be plenty of opportunities to get involved with various exciting projects throughout the year.
The Solotech team is comprised of more than 2,000 people passionate about audiovisual and entertainment technology, driven by the same ambition: to deliver spectacular experiences worldwide. As a global leader in live productions, systems integration and virtual technology, Solotech offers competitive benefits, a collaborative and inspiring work environment, and development opportunities in nearly 20 locations across America, Europe and Asia. If you want to be part of a unique story that has been shining for over 45 years, we invite you to join us! Find out more at: www.solotech.com Your day will look like this: Crew Services;

• Scheduling and liaising with freelance audio crew to work on music touring and event projects, using Teamtrack software
• Arranging crew logistics (hotels/flights/travel)
• Creating and tracking crew purchase orders, maintaining crew budgets and liasing between internal departments to ensure crew are paid in a timely manner
• Maintaining and updating the crew database on Teamtrack, championing ways to expand the freelance pool
• Creating and maintaining professional interpersonal relationships with crew

Project Administration;

• Compiling event documentation such as health and safety paperwork, NDAs, PQQs
• Supporting the completion of generic event risk assessment and method statements with job specific information in liaison with Project Managers and H&S Manager
• Booking suppliers and managing project budgets in conjunction with Project Manager
• Organising event-specific logistics
• Creating and processing purchase orders; data input, tracking status and booking in, liaising between suppliers, manufacturers and relevant internal departments
• Compiling and producing ATA Carnet documentation; liaising with internal departments and external third parties including Birmingham Chamber of Commerce and ATA Carnet clients.
• Interact with clients in a professional manner in support of Project Managers when required

General Team Support;

• Assisting the Project Support Manager with developmental and analytical tasks
• Take part in team meetings, brainstorm new ideas to make the team and processes more efficient.
• Interfacing between the team and the Marketing department to update and maintain social media accounts
• Collaborating with other departments and teams within the Live Productions division to keep the flow of communication open and create a positive working environment

Your profile:

• Minimum of 5 years experience in an administrational or operational role – experience within the industry or a similar role would be advantageous
• Educated to GCSE level, with a minimum of 5 grades C and above
• Good working knowledge of Microsoft Office, particularly Excel
• Excellent written and verbal communication skills are essential, with the ability to build professional interpersonal relationships
• Time management skills with an emphasis on managing your own workload and prioritise tasks
• Commercial awareness and the ability to manage project budgets
• A team player with the ability to work with initiative whilst also supporting other team members
• Flexible and adaptable with the ability to multitask, problem solve and remain calm under pressure
• Desired;
• Experience using Teamtrack software
• Knowledge and/or interest in the live events and music touring industry
• Experience creating and/or working with ATA carnets
• Willingness and ability to learn quickly with on the job training
• Hunger for success and taking ownership of a project

Our offer to you:

• EAP
• Cash Plan
• Cycle to work scheme