HR Services Assistant
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Position Overview & Specifications
We're looking for an excellent administrators to join our HR Team and support our onboarding and Helpdesk function
Location: Northampton, Northamptonshire
Salary: up to £21,750 per annum
Hours: Full-time 37.5 hours per week
1 x Helpdesk Administrator
1 x Onboarding Administrator
Do you want the opportunity to gain experience and thrive in a fast paced, friendly and supportive environment, which will shape your career within Human Resources? Do you want to be a part of a Charity which promotes wellbeing, gives hope and enables recovery? If so, then we would love to speak to you about our latest career opportunity.
The Role
HR Services Assistant (OnBoarding)
St Andrews HR Shared Services team are looking to recruit an administrator providing support for starters, leavers, lifecycle changes and statutory checks in relation to DBS, right to work, professional memberships. You will be maintaining a database of employee records for a particular service area, ensuring accurate and timely processing of information. The role has particular importance in delivering a positive employee experience and ensuring that our records are maintained effectively and are compliant with the relevant protocols.
HR Services Assistant - Helpdesk
You will be the first point of contact for all types of HR queries from managers and employees. We want you to focus on timely resolution or reallocation of queries relating to many HR processes for example: HR statutory checks, reference requests, planned absences (e.g. maternity leave), and contractual changes. You will understand when to escalate queries, and will recognise that this role has particular importance in delivering a consistent positive employee experience. All whilst ensuring that our records are maintained effectively and are compliant with the relevant protocols.
Build on your experience
You will already have experience in a similar administrative environment, have a high degree of accuracy, attention to detail and used to delivering great customer service while meeting tight deadline.
Previous experience of using SAP, or a similar HR system will be very beneficial, but not essential. Strong experience of word and excel is desirable, and you must be able to multitask and prioritise your workload effectively, be a good communicator and team player with the confidence to work with people at all levels.
Our patients and your colleagues will expect you to live the St Andrew’s CARE values of Compassion, Accountability, Respect and Excellence every single day
Rewards
We offer an excellent benefits package including:
- Pension
- Sickness policy on par with the NHS
- 35 days annual leave, increasing to 41 after 10 years' service
- Life cover
- Car lease scheme
- Cycle to work scheme
- Healthcare cash plan
- Free parking
- Paid DBS application
- Access to free vocational qualifications & apprenticeships
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for HR Services Assistant roles across St Andrew's Healthcare's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,750 - £21,750 bracket, including retirement vesting and health parity.
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