Patient Services Administrator

About The Role

We are looking for a Patient Services Administrator, to join our Patient Services Team on a full-time permanent basis, working remotely. As a Patient Services Administrator, you will be part of a small, highly focused team providing an excellent patient telephone service.

The shift pattern is between 8am-4pm and 11am-7pm with alternate Saturdays.

What you will do:

• Calling patients to book them in for their Ultrasound appointment at one of our clinics across the country·
• You will use IT systems to link appointments to a patient’s medical file and update our instructing parties with the relevant information
• You will work as part of a team and be target driven to book in patients to fill our clinic spaces.
• You will be responsible for following up your administration tasks
• You will require versatility and attention to detail to meet the demands of our differing instructing parties and contracts.

About you:

• Experience within an outbound call centre; desirable but not essential
• Experience of working in a fast-paced environment, with a proven ability to meet targets and deadlines
• Good IT Skills
• A flexible approach with an ability to adapt quickly to meet the demands of a busy environment
• Conscientious with a meticulous approach to dealing with detail
• Self-starter: ability to use initiative and work with minimum supervision

What's in it for you

• Company Pension Scheme
• 20 days annual leave, plus bank holidays, increasing on an annual basis
• Blue Light Card
• Access to a Tech Scheme
• Cycle to work scheme
• Employee Assistance Programme (for health, wellbeing and financial assistance)

About Us

At TAC Healthcare, we’re really smart at what we do: providing an extensive range of Ultrasound Services. Through our partnership with InHealth, we have ambitious plans to bring our services to new settings. We offer a fully managed ultrasound scanning and diagnostic service, allowing NHS patients access to technically advanced and fully staffed ultrasound facilities, with fast access to services for patients in the community.