Operations Manager
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Position Overview & Specifications
TSM void energy service is looking for an experience leader to help drive our team to deliver excellent result to both clients and supplier.
About Us.
Founded in 2020 by Darren Ypey, Chris Davis and Neil Foster, TSM Void Energy Service is an award-winning team with 20 years’ experience. We currently manage 800,000 properties on behalf of our clients across the UK. Our founders recognised that void energy service isn't just about switching energy supply for the void period it's so much more than that.
We have exciting plans to grow our business over the next 12 months and are looking for ambitious people to join our exciting journey. This role will allow you to build processes, develop existing staff and build a successful and excellent service led business.
Role.
Operations Manager – Hertfordshire/Essex Location Up to £40,000 per annum + 10% annual bonus + holiday + pension scheme + company benefits.
Are you an experienced Operations Manager or looking to move up into a senior role within a company who have an excellent reputation for looking after their staff, offering all employees training and who are known as experts within the industry?
On offer is the opportunity to work on-site within a small highly skilled team. The company also offer you a great work life balance with flexible working hours. TSM Void Energy Service are specialists within the industry and are looking to grow the team.
We are known for our innovation, and for the reliability in improving performance. This role would suit either someone experienced in operations or customer service who is looking to move into a more senior role within a company that operate to the highest standards whilst offering excellent employee benefits.
The role: Running a team of 6 people with plans to grow to 12 people within 12 months.
- Oversee all processes within team
- Responsible for workflow, making sure it is efficient, cost effective by ensuring the smooth running of the department.
- Ensuring KPIs are met, and key objectives are reached and maintained.
- Coach train and develop people within the team
- Build relationships with both clients and energy partners to enhance our relationships.
- Manage team performance to deliver excellent service deliver.
- Build and develop processes for business and team structure.
The person: • Either an experienced operations manager or customer service manager looking to move into a senior role.
- Ideally experience within energy or housing sector. Not essentials as full product training provided.
- Proven track record of leading and managing highly skilled teams.
- True leader who believes is developing others.
Any questions please call 0203 8160503 and ask for Darren
Job Types: Full-time, Permanent
Salary: £35,000.00-£40,000.00 per year
Benefits:
- Casual dress
- Company pension
- Flexitime
- Free parking
- On-site parking
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Harlow, Essex: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- Operations management: 1 year (preferred)
Work Location: One location
Reference ID: tsm/ops
Expected start date: 03/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operations Manager roles across Tenants Save Money Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £40,000 bracket, including retirement vesting and health parity.
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