Travel Consultant
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Position Overview & Specifications
Full / Part time Travel Sales Consultant for our Ludlow Office
We are looking for dynamic people who are confident and friendly and are happy to work in a small, busy team selling products they love.
You need to have great travel sales skills and be able to deliver excellent customer service to our loyal Ludlow community.
Polite and Professional Communication Skills are essential. We are looking for individuals who can communicate with people at all levels of the business and can adapt accordingly when dealing with customers or colleagues by telephone, email and in person.
Good knowledge on all aspects of Worldwide Travel Sales
Saturday working on a rota basis essential
4 weeks Annual Leave allowance
No Bank Holiday working
No Sundays
Occasional work in our Church Stretton Office may be required.
Responsibilities:
- Answer client questions.
- Book flights, cars, hotels, and other travel related services.
- Schedule flights and accommodation based on customer preferences.
- Provide advice to help customers find the best services and rates related to travelling.
- Provide means of contacting and getting a response from a customer service representative if issues arise with a travel service provider.
- Handle customer complaints or concerns.
Key Skills:
- Customer Service - exceptional level required to build and maintain a loyal customer base.
- Administration - competent, conscientious, ability to prioritise and work to high standards.
- Communication - polite & professional at all levels.
- I.T. - basic IT skills essential.
- Financial - trustworthy, with a good level of numeracy & accuracy.
- Travel Knowledge - good knowledge on worldwide travel.
- Team Work - effective team player and able to work unsupervised at times.
- Target Driven - can work to targets and complete tasks to given deadlines.
Rate of pay is negotiable dependant on experience.
Job Types: Full-time, Part-time
Salary: £7.49-£10.42 per hour
Benefits:
- Company pension
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Travel Consultant (preferred)
- Travel Agency (preferred)
- Travel Sales (preferred)
Work Location: In person
Reference ID: TRAVEL CONSULTANT LUDLOW
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Travel Consultant roles across Terry Jones Travel LTD's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £7 - £10 bracket, including retirement vesting and health parity.
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