Human Factors Engineer

Location: London, United Kingdom Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Ground Transportation Systems (GTS) UK are helping to shape the future of the rail industry. We specialise in signalling and communication, partnering with the biggest names in the industry to deliver the rail of the future. This role is expected to transition to Hitachi Rail as part of the transfer of ownership of GTS from Thales. Our Opportunity We are currently looking for a Human Factors Engineer to join our team who can assist with bidding, project delivery and product development. For this role you will need to have a few years of post-qualification experience behind you and have a desire to create value for our customers and within the wider team. We work closely with the engineering and safety functions and engage directly with our end users, so strong stakeholder communication is key to the success of this role. This position is based from our offices in London – depending on the project needs we vary our location between St Katherine’s Dock, Stratford and Waterloo. There will also be a need to travel to customer sites and other office locations. Key Responsibilities: You will responsible for providing specialist Human Factors support across rail sector bids, projects, products and functions. As well as developing and prompting the integration of Human Factors related activities within the wider business. Key activities include

• Providing Human Factors integration and support to GTS bids
• Providing Human Factors support to GTS projects and product development, whilst working within agreed timescales and budget
• Stakeholder management within GTS and with customers
• Utilising GTS internal operational resources to ensure products and projects meet the needs of the end user groups
• Carrying out Human Factors activities at all stages of the systems design lifecycle
• Evaluating Human Factors related issues in order to develop proposals for investigations and/or solutions.
• Supporting team development

Technical Skills and Experience You will need to demonstrate the following competencies:

• A broad Human Factors skill base, with proven ability to lead, conduct and support work packages in Human Factors disciplines
• Understanding of bidding and winning work
• Experience performing Human Factors design activities relating to Human Machine Interfaces (HMI), alarms and workload
• Perform Human Factors integration within large multidisciplinary projects
• Experience with implementing Human Factors in a safety critical industry (preferably Rail)
• Lead Human Factors work packages as well as support within a team
• Effective written and verbal communication skills with ability to adapt message content depending on the audience or stakeholder set
• Research and apply suitable Human Factors methods to novel projects where there is no existing process

Human Skills We are looking for someone who is passionate about Human Factors and wants to do the right thing for the end users of a system or product. You will also need to:

• Focus on customers
• Demonstrate agile learning i.e. being able to learn and perform in unfamiliar situations
• Be creative when it comes to problem solving
• Be able to communicate at all levels across the business
• Strive for continuous improvement
• Work on multiple projects at the same time and be able to prioritise tasks and stakeholder management

Qualifications:

• Degree or Masters in Ergonomics/Human Factors
• Working towards chartership with the CIEHF

What We Offer We are committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, with a focus on continuous improvement. To achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by highly experienced persons in the industry. Importantly, we have a variety of interesting and challenging Human Factors work within the rail sector, which is essential for a rewarding career. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation. Flexibility At GTS UK we have adopted SMART working practices. As part of this, we split our time between the office locations and home working. We care about the well-being of our employees and understand that this flexibility is important to them. GTS UK is an equal opportunities employer and diversity and inclusion are integral to success. In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles. Great journeys start here, apply now!