Customer Service / Service Assistant
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
The Air Conditioning Company are looking for an intelligent, enthusiastic individual to work within our service and maintenance department.
Your role will include:
- Speaking to prospective and existing customers over the phone and occasionally face-to-face
- Creating quotations
- Customer relations management
- Scheduling engineer appointments
- Liaising directly with our engineer teams
- Data entry
- Handling of confidential information and works costing
- Liaising with suppliers and ordering stock for the warehouse
You must:
- Be fluent in both oral and written English
- Be well-spoken, with an excellent telephone manner
- Be IT literate and highly proficient fluent in Microsoft Office
- Be highly numerate with fine attention to detail
- Be hard-working and able to work independently and as a team
- Be reliable and preferably live within 30 minutes of our offices in NW7
- Have strong organisational and sales skills
It would be a huge advantage if you have prior experience in the air conditioning industry or building trade and managing mobile teams. Full training will, however, be provided.
Application:
Please e-mail with your CV and covering letter.
Office hours are 8:45 - 5:30 Monday to Friday.
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
COVID-19 considerations:
Working from home when necessary.
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 3 years (preferred)
Work Location: One location
Reference ID: admin
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service / Service Assistant roles across The Air Conditioning Company's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
