Director of Operations - Healthcare Agency
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Position Overview & Specifications
We are seeking an experienced and dynamic Operations Director to join a renowned healthcare organization within the agency world. The Operations Director will play a key role in managing and optimizing our clinical and administrative operations to ensure the highest level of delivery and efficiency.
Key Responsibilities:
- Oversee and manage the day-to-day operations of the healthcare organization.
- Develop and implement policies and procedures to ensure compliance with regulatory requirements and industry standards.
- Optimize operational efficiency by identifying areas for improvement and implementing process improvements.
- Work collaboratively with clinical and administrative staff to ensure effective communication and coordination of patient care.
- Develop and manage budgets, including forecasting and financial analysis.
- Develop and maintain relationships with external stakeholders, including payers and vendors.
- Develop and implement strategic plans to ensure long-term growth and success of the healthcare organization.
- Provide leadership and direction to staff, including performance management, mentoring, and coaching.
- Ensure compliance is upheld.
Qualifications:
- 7+ years of experience in healthcare operations management.
- Experience working within NHS/Acute, Care/Nursing homes.
- Knowledge of healthcare regulations and compliance requirements.
- Excellent organizational, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills.
- Proven leadership skills with the ability to manage and motivate teams.
- Experience in budget development, financial management, and revenue cycle management.
- Experience in strategic planning and implementation.
Perks:
- Salary up to £100,000 PA - Commission up to £80,000 PA
- Car Allowance
- Health Insurance
- Opportunity to work in a fast-paced, dynamic healthcare organization.
- Opportunity to make a difference in the lives of patients.
- Opportunities for professional development and growth.
- Collaborative and supportive work environment.
If you have a passion for healthcare and a track record of success in healthcare operations management, we want to hear from you. Apply today and join our team!
Job Types: Full-time, Permanent
Salary: Up to £100,000.00 per year
Benefits:
- On-site parking
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Birmingham, B3: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Director of Operations - Healthcare Agency roles across The BD Guys's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £100,000 - £100,000 bracket, including retirement vesting and health parity.
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