Hotel Security Officer
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Position Overview & Specifications
As a Security Officer you will ensure that all areas of the hotel are safe and secure and successfully execute all security tasks. These tasks will include but will not be limited to: patrols of the property, assisting with guests request, monitoring and responding to alarms, assisting guests/employees during emergency situations, reporting to scenes of accidents / incidents and complete reports where applicable, resolving safety hazards and being first on the scene to any security or safety alarms.
Key information
- Role: Security Officer
- Salary: £29,400 p.a. + Benefits
- Hours of work: 4 on and 4 off (20 days holidays)
Security Officer will be:
- Proven experience as a Security Officer or similar, ideally gained within a 5* hotel or other large high end luxury establishment.
- Prior experience working within luxury hospitality is desirable
- Friendly, approachable and professional
- Strong eye for detail
- Excellent communicator and able to connect with all levels in the business, flexing style as appropriate.
- Record and complete all relevant incidents reports, including operational issues before going off duty.
- Hold SIA Licence
- Level 3 First Aid course will be highly desirable
- To ensure all Security Incident/Loss/Accident Reports are completed before shift handover.
- To assess and report potential loss situations in the hotel in order that accidental profit loss may be prevented.
- To assess and report potential safety hazards in order that remedial action may be taken.
In return we offer:
- Group Personal Pension Plan
- Go Hilton rates so you can travel the world
- Sick pay increasing with length of service
- Healthy meals provided
- Laundry service and full provision of uniform
- Life Assurance
- Employee Discounted Accommodation
- Employee Discount on Food & Beverage and Hotel Restaurants
- Friends and Family, (discounted) Accommodation Rate
- Season Ticket Loan Scheme
- Length of Service-related holiday scheme
- Uniform (Laundry / Dry Cleaning for Uniform)
- Eye Care Vouchers
- Long Service Awards
- Employee of the Month / Year
- Subsidised Car Parking (if available)
About the Hotel
The Biltmore Mayfair, LXR Hotels & Resorts opened in September 2019, after undergoing a multi-million-pound redevelopment, as the first LXR hotel in Europe and Hilton’s new luxury collection – LXR Hotels & Resorts. Situated on a super prime location in the heart of Mayfair on Grosvenor Square, will offer 257 luxuriously appointed guest rooms as well as 51 highly curated and beautifully designed suites, which will reflect the property’s origin as a sophisticated and elegant London private residence.
The Biltmore Café offer all day British Dining with the elegant and sophisticated surrounding
An all-year round alfresco terrace, an exclusive cocktail bar and a large gymtech fitness suite. In addition, the hotel will showcase an impressive 500 sqm ballroom and various smaller function suites up to 100 guests.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests, As well as real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
Job Type: Full-time
Salary: Up to £29,400.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Life insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- London, W1K 2HP: reliably commute or plan to relocate before starting work (required)
Experience:
- security: 1 year (preferred)
Licence/Certification:
- SIA (required)
Work Location: In person
Reference ID: Hotel Security Officer
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Security Officer roles across The Biltmore Mayfair, LXR Hotels & Resorts's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £29,400 - £29,400 bracket, including retirement vesting and health parity.
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