Weekend Receptionist - Private Medical Clinic
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Position Overview & Specifications
This Mews Practice is a growing multi-sited private wellbeing organisation. We are looking for a new team member to join a passionate and hard working team.
The role is to work closely with a team of Clinicians (Aesthetic, Medical and Dental) with the support of colleagues in a vibrant, innovative and ‘can do environment’.
The post is well suited to individuals who are people friendly and customer focused and with a desire to develop new skills and interested in progressing their ambitions.
The role will primarily be based in Guildford but extends into sites in London and Esher.
As an organisation we are enthusiastic about nurturing and developing hard-working, talented individuals.
We are a 7-day-a week organisation and we are looking for additional support on the weekend.
Broad job description:
- Dealing with all telephone queries/requests and acting as liaison with the office team as necessary.
- Answering incoming telephone calls. Diverting them as appropriate, and/or taking and passing on messages.
- Making appointments via the computerised diaries and collating appropriate paperwork.
- Liaising with service users, staff and other healthcare professionals including Pharmacists, Doctors, Medical Secretaries.
- Stock management and control through weekly stocktakes
Essential qualities:
- Excellent inter-personal skills with both work colleagues and patients
- Excellent ability to use IT including learning new software packages- word, excel and power-point skills are essential (Please note we use Mac computers so knowledge of this would be preferable)
- Team player
- Organised
- Motivated
- Able to work under own initiative and prioritise workload
- Good Communicator
- Have an understanding of a needs-led outcomes based service
- Committed to quality care and services provision
For further information , please visit our website https://www.themewspractice.com/
Job Types: Part-time, Zero hours contract
Part-time hours: 14 per week
Salary: From £11.50 per hour
Schedule:
- Every weekend
- Weekends only
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Weekend Receptionist - Private Medical Clinic roles across The Mews Practice's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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