Website Technician Support Specialist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
Transatlantic Cost of Living & Purchasing Power Benchmark
Compare US ($) vs UK (£) Salary & Net Take-Home Pay
Calculate tax deductions, living costs, and purchasing power parity across US & UK metros.
Position Overview & Specifications
Are you learning to be a Web developer and are a customer service superstar looking for an opportunity to shine? Look no further!
Company Overview:
Our client is a SaaS business that has seen double digit year on year growth and is poised for even more success in the future. They are a dynamic and innovative company that is constantly pushing the boundaries of what is possible in the PropTech industry.
Job Overview:
The Customer Support Executive will be a vital member of the Client Services Division, whose primary goal is to keep our customers satisfied and delighted. The role will initially be part of a remote team of 4 Customer Support Executives and will involve managing tickets through FreshDesk and solving customer issues through our own in-house bespoke CMS systems.
Here's what you'll be doing:
- Handling inbound queries from clients
- Providing exceptional customer service to our clients
- Demonstrating exceptional attention to detail when communicating with clients
- Contributing knowledge and understanding of best practices for Customer Support
- Helping to improve company systems
- Documenting, tracking, and monitoring tickets/tasks
Here are the skills you'll need:
- A primary focus on quality
- Demonstrable experience of delivering with quality within a technical Customer Support Team
- Excellent interpersonal and communication skills
- Knowledge of CSS and HTML
- Excellent working knowledge of up-to-date desktop applications, especially FreshDesk
- Strong organizational skills and ability to multitask in a small business environment
- An aptitude for problem-solving and strong attention to detail
- The ability to work effectively and efficiently in a remote environment
Here are the benefits of this job:
- The opportunity to be a part of a dynamic and innovative company that is poised for even more success in the future
- The chance to take on a challenging new role and be involved in the development of the company
- The ability to work remotely
- A chance to work in a sector that is constantly pushing the boundaries of what is possible
A career in the PropTech industry is not only exciting and challenging, but it also has the potential to make a real impact on the world. So, if you're ready to take on a new challenge and join a company with a bright future, don't hesitate to apply for this Customer Support Executive role today!
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Website Technician Support Specialist roles across The Ohub's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £30,000 bracket, including retirement vesting and health parity.
Explore Related Opportunities (United Kingdom)
Other high-paying verified positions matching your industry profile.
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Senior Site Reliability & Kubernetes Engineer (SRE)
Consultant Acute Care Physician (General Medicine)
Head of Cyber Security & Zero Trust Architecture
Apply for this Position
Receive high-paying General openings directly to your inbox.
