Customer Service Assistant - Full-Time - Golf It!

What is Golf It!?

The R&A’s purpose is to make golf more accessible, appealing and inclusive and to ensure it is thriving 50 years from now and Golf It! plays a huge part of that ambition. Golf It! is The R&A’s first golf facility which will open in Glasgow in Summer 2023 and will create a new “pathway to golf” that is open and accessible focusing on delivering fun and being community and family orientated. The venue, located in the north east of Glasgow, will attract a new audience to the game, and make people challenge everything they thought they knew about golf, inspiring future generations to say ‘I love playing golf’”.

Golf It! will be accessible to people from all walks of life . It will have a 9 Hole Golf Course, a 52 Bay two-tiered Driving Range, 3 Adventure Golf Courses, Park Golf, Simulators and many more activities. There will be a street food outlet, provided by Big Feed Street Food an onsite Nursery operated by Lullaby Lane and three Padel Tennis Courts operated by Game4Padel. Coaching facilities include Toptracer technology in every bay of the Driving Range, as well as Trackman in our Golf It! simulator.

To learn more about Golf It! and The R&A’s plans to make golf more inclusive and accessible, please visit our website: https://www.golf-it.com/

Could you be a Trailblazer?

Do you want to work somewhere which is welcoming, inclusive and has the local community at its heart? What about somewhere that is breaking boundaries and smashing misconceptions about golf? Do you want to work in a role that offers loads of variety and the chance to work in a big team? Do you love speaking to all types of people and providing an excellent customer service?

Then come and work as a Trailblazer at Golf It!

At Golf it!, we're not simply looking for team members, we're seeking out Trailblazers. Our culture is all about being approachable and playful, ensuring that every guest who visits feels welcomed and valued. We want our Trailblazers to go above and beyond by bringing their unique energy to work, forging meaningful connections with all our guests.

We are always staying ahead of the game to create memorable moments for our guests . Our trailblazers are not bound by scripts or formalities; instead, they are empowered to let their personalities shine and create authentic experiences that resonate with our guests.

If you're ready to blaze a new path in the world of sports and hospitality, come join our team at Golf it! and be part of a culture that values creativity, energy, and a passion for exceptional customer service.

We are looking for highly motivated and passionate people who are great at communicating with all types of people and have a real flair and understanding of what great customer service is all about. The Trailblazers will serve as the first point of contact for all Golf It! guests in person, via email or telephone and will staff the Golf It! reception area. They will also set-up, run and close down all golf activities across the golf course, driving range, adventure golf and park golf; ensuring that an excellent and timely service is provided to all customers in line with Golf It! values.

We are looking for both full-time and part-time Trailblazers to join our team.

Interested?

Please download the full job description here.

We will be holding a Recruitment Open Day on Tuesday 25 April 2023. For more details and to register your interest please email recruitment@randa.org