Housekeeping Assistant
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Position Overview & Specifications
Casual Housekeeping Assistant
Vale Resort, Pontyclun
£8.39 - £11.68 Per Hour, dependant on age
Hours, 7.30 am - 3.30 pm, including weekends
Due to exceptional demand, we are looking to increase our team at the Vale Resort and are currently recruiting for Housekeeping Assistant.
The Vale Resort is an Award Winning, Four Star Hotel, comprising of a 143 bedroom with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top-flight international and club teams. Recent expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue, proving extremely popular. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with award winning Distillery, gin school and visitor attraction tucked away in the cellar.
About the Role:
Working as part of the Housekeeping team you will ensure a high standard of room and public area cleanliness, exceeding guest expectations. Along with:
· Ensure rooms and public areas are cleaned to the highest standard within the time scale.
· Handling peoples belongings carefully and recording lost property.
· Following the security protocols and key procedures at all time..
· Reporting maintenance issues.
About you:
· You'll have excellent customer service skills and enjoy working in a fast pace environment
· Previous experience in a similar role desirable
· Excellent attention to detail and problem solving skills
· Committed to working as a team
What’s in it for you:
Working with us you can enjoy a range of incredible perks, including retail & leisure discounts, complimentary gym membership and driving range, discounted food & drink whilst on shift along with Hensol Castle Distillery products. Just to name a few!
Not only that but we are proud and committed to invest in our people, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you'll meet a number of people who have grown their careers with us.
Job Type: Zero hours contract
Salary: £8.39-£11.68 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Schedule:
- Day shift
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Housekeeping Assistant roles across The Vale Resort's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £8 - £12 bracket, including retirement vesting and health parity.
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