Aftersales Consultant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Do you have a passion for delivering exceptional customer service?
Are you a great communicator with a natural flair for striking up conversation?
Are you proactive and self-motivated with a positive "can-do" attitude?
Do you have experience or an understanding of consultative sales?
Our Aftersales Consultants are dedicated team players with a passion for delivering excellent customer service to ensure that everyone has an exceptional experience in our Goldsmiths Stores. Working towards personal and team targets, you will play a key role in the success of the store; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our fantastic products.
About you
- A positive, “can-do” attitude
- A passion for delivering exceptional customer service
- A great communicator with a natural flair for striking up conversation
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
- Ability to multitask and prioritise effectively
- Sales focused
- Ability to work under pressure
About us
We put our customers first and we love what we do - big or small, diamonds, gold or silver.
Goldsmiths is a business with more than 230 years of tradition and experience. Our first showroom opened in Newcastle in 1778, and it's still trading on the very same site! Today, Goldsmiths is the largest quality jeweller in the UK with showrooms in every major town and city, as well as five in Northern Ireland. We also operate the largest distribution network for Rolex, Cartier, Omega, Gucci and many other reputable watch brands.
Rewards
Here at Goldsmiths, alongside a competitive salary our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. Opportunities are endless!
Job Types: Full-time, Permanent
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Aftersales Consultant roles across The Watches of Switzerland Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,142 - £24,873 bracket, including retirement vesting and health parity.
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