Tenancy Conditions Officer

Tenancy Conditions Officer

Grade 4 - £30,151 - £37,261

Location TBC

Hours 36.50 per week

Permanent

Working as part of a team to investigate disrepair legal claims against the council and ensure the speedy resolution of cases.

Supporting the Service Coordinators in the delivery of the disrepair litigation service, including budget monitoring, performance management and supervision of a small team dealing with disrepair litigation matters.

To provide a comprehensive review of tenancy & repairs history in respect of disrepair litigation matters, by undertaking a forensic review of all computer records, tenancy files and associated records providing legal services with evidence to defend claims, alternatively where necessary identify liability to allow claims to be settled as quickly as possible.

Provide a tenant liaison officer role to support a wide range of customers where the provision of alternative accommodation or tenancy support is required in order for disrepair matter to be concluded. This will involve working closely with internal partner departments such as voids and allocations teams, land and property team, homeless and temporary accommodation teams as well as our repair partners. And most importantly our tenants and their families.

To liaise directly with contract works officers in order to clarify any technical issues. Also, to provide legal services with a direct contact point to address and resolves matters they raise.

Attendance at court to give lay expert evidence in relation to Birmingham City Councils records when required.

You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.

Closing date 26th February 2023 at 23.59

For any informal enquires please contact: John Brandrick - john.brandrick@birmingham.gov.uk

Ref: 859

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description and Person Specification