Control Room Operator/Dispatcher
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Tonkin Recovery are recruiting for a control room operator/dispatcher to join our busy control room based in Bugle, St Austell..
As an operator/dispatcher with Tonkin Group, you will be responsible for planning and ensuring that our roadside patrols, recovery vehicles and transporters reach our customers efficiently and in-line with customer expectations.
The role includes managing the end-end lifecycle of jobs, from the initial notification of a job, dispatching the correct resource through to authorisation of charges and reporting.
Working hours are on a 4 days on 4 days off basis working 0700-1900 and alternate times as required.
The successful candidate will be reliable and a logical, critical thinker who works well under pressure and is committed to providing great customer service
Immediate start is available for the right candidate. No agencies.
Job Types: Full-time, Permanent
Salary: £22,082.00-£24,090.00 per year
Benefits:
- Company pension
Schedule:
- 12 hour shift
Application question(s):
- What is your current notice period?
- Please confirm you have read the shift times which are 4 days on 4 days off 0700-1900
Licence/Certification:
- Driving Licence (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Control Room Operator/Dispatcher roles across Tonkin Recovery Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,082 - £24,090 bracket, including retirement vesting and health parity.
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