Support Technician

Support Technician – Telecommunications
London Underground
Permanent, Full-time, Mon-Fri, 11pm-6am
£49,748 + excellent benefits | SE88
Acton, London, and travel where required

Role Overview
Reporting to a Communications DLO Work Controller and being responsible for ensuring that the Communications DLO Assets are maintained and delivered into service in a safe and timely manner. In addition to this, to support other LUL business units whenever instructed to by their Line Manager.

• The job holder must be committed to LUL’s General Safety Policy statement and the Company’s safety programme and be aware of his/her contribution to the programme, including the requirement to monitor safety performance and compliance with the systems established to assist in maintaining high safety standards.
• The jobholder must be familiar with the safety legislation that is relevant to his/her post and comply with the necessary statutory requirements. These will include the Health & Safety at Work Act, Fire Precautions Act 1971, and associated regulations.

• Gather information
• Report lack of information to relevant persons
• Assemble tools, equipment, and materials
• Check tools, equipment, and materials
• Deal promptly and effectively with problems within his/her control
• Report to other deviations which cannot be solve
• Follow the correct process/operations for the allocated task
• Establish and maintain communication with the relevant persons
• Field reach Asset Database including Field Data Manager
• Take action to rectify the defective asset
• Complete documentation in accordance with company procedures

• Understanding of maintenance in an engineering discipline
• Basic knowledge of rail/underground Communication equipment
• Basic knowledge of providing support functions to maintenance activities
• Clear and concise report writing
• Basic knowledge on LU Communication assets ( Public address systems, Tunnel telephones and LFB radio communication systems. (Essential)

• LUCAS Card or (Online Assessment)
• Depot/Track Competent (Desirable)
• Protection Master (Traffic & Or Eng. Hours) (Desirable)
• Lifts and Escalators Entry Permit (Desirable)
• Full Driving Licence (Essential)
• PASMA certificate (Erecting Towers) (Desirable)
• Maintain an updated logbook in view of attaining IRSE licence to required category on Communication assets.

• Final salary pension scheme
• Free travel for you on the TfL network
• A 75% discount on National Rail Season Ticket and interest free loan
• 29 days annual leave plus public and bank holidays
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure, and travel offers
• Discounted Eurostar travel

Equality, Diversity, and Inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

Please apply using your CV. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV.
The closing date for applications is 25/02/23 @ 23:59

Additional Information
We may close this advert early if we receive a high volume of suitable applications.
This is a safety critical role so you will need to get clearance from our Occupational Health team before you start.