Service Manager
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Position Overview & Specifications
Service: Alcohol and Other Drugs
Location: Glasgow - City Centre
Hours: Full-Time - 37 Hours
Salary: £39,354 - £44,402
Contract Permanent
Join us and lead a fabulous team
Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?
If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Glasgow Stabilisation Service. Because People Matter at Turning Point Scotland, join us to reach your full potential.
As an experienced Service Manager, you will lead your teams of frontline health and social care staff to deliver efficient, high quality and person centred care in Glasgow. You will provide support to empower people to live independently and make it a great place to work for our colleagues.
Glasgow Stabilisation Service
Turning Point Scotland’s Glasgow Residential Stabilisation Service is a ground-breaking model that delivers an integrated health and social care support to people experiencing issues with alcohol and other drugs. The service is based in Tradeston and has a staff team of approx. 35 people consisting of health, social care staff and auxiliary staff. We offer 16 bedrooms for people for a period of 4-6 weeks, to take time out from their community to detox from alcohol and illicit drugs and stabilise on appropriate medication assisted treatment. We also deliver an intensive groupwork and 1:1 program building resilience, recovery capital, connecting with families and planning for return to community.
We need someone who shares our belief in reducing harm of alcohol and other drug use, inspiring hope and supporting people to reach their potential.
You will have passion and drive to take forward our well established service and team through:
- Your experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
- Leading your team through supervising a specialist team, motivating them effectively to promote good teamwork.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships with people who use the service and their family and friends.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment
Interviews will be held on Thursday 11 May 2023.
Job Description and Person Specification - Please click HERE
Please go to our website www.turningpointscotland.com where you can find out more and apply online.
Please note that IT skills are required for all our vacancies.
Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.
Benefits packageTurning Point Scotland have Platinum accreditation in Investors in People. Our staff are our most important asset, therefore we offer extensive training and impressive personal and career-focused development opportunities. You could be part of an organisation that not only offers excellent careers but makes a real difference to thousands of People’s lives and achieve your own personal fulfilment.
- Comprehensive Induction
- 123 Learning and development courses
-
29 eLearning courses
- Your Career Pathway, we promote from within and advertise internally all jobs
- Pension Scheme, employer contribution 4%
- Wide range of family friendly policies
- 30 Days Annual Leave PLUS 10 Public Holidays days per year
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Service Manager roles across Turning Point Scotland's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £39,354 - £44,402 bracket, including retirement vesting and health parity.
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