Anti Money Laundering Escalations Officer

Due to growth across the compliance operations department, we are now looking for an additional Anti-Money Laundering Escalations Officer to join our AML Team.

About the role:

The AML escalations officer will support the AML Manager with AML and Due Diligence (CDD & EDD) procedures across all Business to Consumer (B2C) products.

You will provide an escalation point for complex and higher risk cases through risk assessment, completing & reviewing enhanced due diligence risk assessments, customer interactions, and review of supporting documentation, such as proof of income/source of wealth documents.

Who we are:

We are proud stewards of the Tote, Great Britain’s pool betting operator since 1928. Backed by people from across British horse racing, UK Tote Group is led by a dedicated group of racehorse owners and breeders and racing fans who are passionate about revitalising the Tote.

We are a team of over 170 people with our HQ based in Wigan, Greater Manchester (WN3 5AZ). The role will be 37.5 hours per week and include a varied shift pattern with some weekend work and working hours between 8am and 6pm. We offer flexible hybrid working and a full induction and training plan will be provided to anyone who joins the team.

What you’ll be doing:

• Handling complex case reviews that may arise from customer queries and complaints escalated from the CDD/AML officers
• Working closely with high risk and tier 1 customers to conduct enhanced due diligence (EDD) and ongoing monitoring
• Supporting the AML Manager with the delivery of the AML strategy and on ad-hoc projects to support the wider business
• Work with the AML Supervisor to deputise for the AML Manager when required
• Develop and maintain knowledge of the current regulatory and compliance requirements with regards to the Gambling Licensing appropriate to the jurisdictions within which the Tote operates

What you’ll need:

• Excellent working knowledge of relevant legislation and regulatory requirements such as; Money Laundering Regulations, Proceeds of Crime Act and Licence Conditions and Codes of Practice etc.
• Confidence in making decisions and recommendations with the ability to succinctly present these to members of the management team
• Ability to manage and prioritise own workload
• A confident and professional communication style with the ability to manage difficult conversations with customers and internal stakeholders
• Ability to work on own initiative and to challenge processes where improvements could be made

What we offer:

At UK Tote Group we are proud to offer our employees more than just a job, our employees are very important to us and we like to recognise all the hard work they do with our rewards and benefits packages in addition to your basic salary. Our benefits include:

• Bonus scheme
• Company Shares Option Plan
• Contributory pension scheme
• Life insurance (4 x basic salary)
• Simply Health Cash Plan
• Holiday entitlement (33 days inclusive of bank holidays)
• Study Support and opportunity for progression and development
• Confidential 24/7 365 employee assistance helpline
• Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
• Regular social events, charity events and volunteering opportunities

If this sounds like the role for you, we’d love to hear from you! If you'd like to find out more about Team Tote head to our careers page - https://app.jobholler.com/team-tote

Job Type: Full-time

Salary: From £28,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Gym membership
• Life insurance
• Referral programme

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Wigan: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What are your salary expectations?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Wigan