Director of Education & Student Experience

The faculty of MAPS comprises approximately 3948 undergraduate (UG) students, 993 postgraduate taught (PGT) students and 896 postgraduate research (PGR) students.

The Faculty Education team is based in the Faculty Office and provides a wide range of administrative support to facilitate the delivery of teaching and ensure an excellent student experience. The team works collaboratively across the faculty’s ten constituent departments/institutes, and team members are expected to share responsibilities, learn from, and cover for each other as far as is feasible.

The DESE is responsible for ensuring that appropriate action is taken in relation to students and to education matters in line with UCL policy, and that appropriate contributions are made to strategy and policy development. Working closely with staff within the Faculty and its constituent departments, the DESE will: provide support and leadership for the Faculty’s education staff (both academic and professional services) to develop best practice; ensure compliance and the operation of quality assurance measures in line with UCL policy; and improve Faculty performance in education and student experience. The DESE will work collaboratively with a range of senior colleagues within the Office of the Vice-Provost (Education and Student Affairs) and Student Registry Services.

The post holder will have significant experience of leadership within HE, including management of staff and resources as well as building teams. They will have experience of finding solutions to a range of problems as well as substantial experience of student support within an education setting including a wide range of academic and pastoral support activities. The role holder will also be able to demonstrate excellent communication and negotiation skills to work with and through others.

As well as the exciting opportunities this role presents, we also offer great benefits. Please visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

A job description and person specification can be accessed at the bottom of this page. If you have any queries about the role, please contact Sophie Malin (s.malin@ucl.ac.uk).

Please ensure that you attach a supporting statement as part of your application to address how you meet the essential and desirable criteria as outlined in the person specification.

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/