IT Technician
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Position Overview & Specifications
The Faculty of Human, Social and Political Science is recruiting an IT Technician to join the Faculty IT team. The IT Technician will join the Front Line Services team who are responsible for providing friendly and effective first and second line support for the Faculty's IT services. The team provides support on all aspects of computing to all members and areas of the Faculty, as well as the Department of History and Philosophy of Science in our City Centre institutions.
We are looking for someone with strong customer service skills and experience, you will need to be able to empathise with users and handle potentially difficult or stressful situations diplomatically and efficiently. An understanding of a range of modern operating systems and devices; Windows, Mac, Android & iOS is essential.
The role holder should be educated to A-Level standard or with equivalent understanding and skills.
You will need to be sufficiently physically fit to be able to move and carry IT equipment and be able to work on-site in our central sites and buildings.
To apply online for this vacancy, please click on the 'Apply' button below. This will route you to the University's Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.
The closing date for applications is Monday, 13 February 2023. Interviews will take place as soon as possible thereafter and the post is available immediately on appointment.
Informal enquiries may be addressed to Andy Judd atj20@cam.ac.uk
If you have any queries regarding the application process please contact hr@hsps.cam.ac.uk
Please quote reference JB34969 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for IT Technician roles across University of Cambridge's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,285 - £27,929 bracket, including retirement vesting and health parity.
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