Information Assistant

Education and Academic Services

We have a full-time post (36.5 hours per week) available immediately on a permanent basis.

Summary of the role

The University’s library services underpin research and learning by providing extensive digital and physical academic information resources. Library assistants support this by ensuring that required resources are available for all to use on an equitable basis, helping to provide an excellent service to the whole academic community.

You will be an adaptable team worker and a fast learner, with good communication skills. A confident user of IT, you will be able to work independently and under pressure to a high standard of accuracy and to flourish in a rapidly changing information environment. With excellent customer service skills, you will be liaising with colleagues across the University to ensure the quality of this service. Familiarity with the HE information environment and with bibliographic data, acquired through work or study, will be an advantage.

The exact working pattern will by agreement between you and your line manager but in this post the likely hours are Monday 12 – 8, Tuesday 9 – 5.15, Wednesday 9 – 5.15, Thursday 9 – 5.15 and Sunday 10 – 6.

It could also involve working occasional Bank Holidays and University Closure Days.

Whilst there is an expectation for you to work on campus, this post may include some home working. If you are interested in submitting an application but are concerned about working arrangements, we would welcome you getting in touch.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2022 and QS World University Ranking 2022).

Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. More than 99% of our research is of international quality and our world-leading research impact is growing faster than any other Russell Group university (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City.

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Benefits

We offer some fantastic benefits including:

• 39 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Further information

For further information, please contact Kerry Pankhurst, email k.l.pankhurst@exeter.ac.uk