Cleaning Team Leader

THE POST - Cleaning Team Leader

University of the West of Scotland is pleased to present an exciting opportunity for a Cleaning Team Leader to join the Department of Campus Services. In this busy and rewarding role, the successful candidate will be enthusiastic, have excellent communication skills, will pride themselves on attention to detail and work well as part of our successful Cleaning Services function.

The post will be based at the University of the West of Scotland’s Paisley Campus. Working closely with the campus services management team, you will be responsible for the operational management and leadership of the cleaning team. You will ensure the delivery of a high quality, customer focused and efficient cleaning service, which provides our customers (facility users) with a safe, hygienic and welcoming environment. You will be well organised, and proactive to be able to plan and prioritise cleaning team workload on an ongoing basis and in response to customer demand.

The successful candidate should have the following:

• SCQF Level 7 or equivalent demonstrable practical work experience.
• Qualified to BICS Assessor level.
• Experience of supervising/managing a cleaning team and service provision in a customer focused environment.
• Experience of monitoring, maintaining and improving quality standards of a cleaning service.
• Experience of training and assessing cleaning team to BICS standards.
• Knowledge and understanding of Health and Safety regulations, legislation and practice with the ability to practically apply this to cleaning services to ensure the service meets the required compliance standards.
• Knowledge and understanding of cleaning materials, methods, standards and use of all required equipment.
• Knowledge and understanding of BICS training standards and the ability to train and assess cleaning teams.
• Knowledge and understanding the needs of the customer within a Higher Education environment or similar.
• Effective written communication skills with a close attention to detail.
• Effective interpersonal skills with the ability to communicate with people at all levels
• IT Skills with experience of using Microsoft office (Word, Excel and Outlook)
• Excellent customer care skills.
• Ability to work independently with low supervision as well as part of a team.
• Effective organisation skills with the ability to prioritise, plan and organise own and others workloads efficiently to achieve objectives.

Hours of duty are: Monday to Friday, 8:00am to 4:00pm, with some flexibility required as Cleaning Services commence on campus from 6:00am, Monday to Friday

ABOUT US

UWS was named Higher Educational Institution of the Year in The Herald Higher Education Awards 2022 and is officially ranked by Times Higher Education in the top 600 universities worldwide (2022 World University Rankings) as well as in the top 150 universities worldwide under 50 years old (2022 Young University Rankings).

University of the West of Scotland is one of Scotland’s largest and most dynamic modern universities. Our reach across the country, together with our London campus, means that UWS is a significant force in global knowledge creation, innovation, and a leading provider of undergraduate, postgraduate and research degree education. Our degrees provide students with a transformational experience; equipping them with highly sought-after graduate skills that set them up for global success in world-leading sectors, industries and businesses.

With cutting-edge courses, modern pedagogy and practical knowledge, we enable our students and staff to experience the joy of learning, teaching, research and innovation, and apply their knowledge for the benefit of others.

Our professional services teams are the backbone of UWS, providing robust and innovative solutions to support the vast range of work across learning and teaching, and research and innovation. You will join a supportive and dedicated team, playing a key role in a range of work that will help drive forward our ambition to deliver world-leading research, and graduates who will design, shape and build a new future. Find out more about our Professional Services teams.

We offer our staff a caring and supportive environment, across five campuses, and a competitive benefits package which includes:

• 24 days of annual leave, plus a further 12 days for public/university holidays
• 19.3% employer’s pension contribution, including death in service benefits on joining the pension scheme
• A flexible approach to working pattern and work-life balance
• Employee discount scheme across 3,500 retailers
• Fitness facilities across our campuses
• Free gym membership
• Access to a range of health and wellbeing resources, including occupational health, physiotherapy and access to our Employee Assistance Programme
• Professional, career and research development opportunities.

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