Support Technician
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
An excellent opportunity for a Support Administrator /Technician to work with a friendly team within an exciting company, as well as career progression
Salary £25k – £35k depending on experience plus bonus
We are offering:
- a highly competitive salary and performance related bonus
- excellent benefits including extensive training
We are currently looking to extend our busy technical department and recruit a Support Technician to join our team.
Based in our Manchester Officer, you will be working at the centre of our technology department with exposure to some of the most advanced equipment currently available to market with opportunities to learn and progress with the business.
Duties will include:
- managing a large estate of devices
- providing remote support to users
- building and enrolling devices to operate within the estate
- supporting LAN/WAN and local hotspot devices
- monitoring the dynamic status of our tech-based remote systems
- carrying out basic remote diagnostics and systems checks
- entering details into our asset management and maintenance database
- raising work-orders
- supporting the new projects team
Ideally suited to an individual with a keen technical interest. We will provide full in-house training enabling a full understanding of the wide range of systems and technology in use.
Urban Food Fest is a very innovative and contemporary street food and events company based in central London. Urban Food Fest is at the forefront of the latest trends in design, food and experiences. The team is comprised of passionate, dedicated and like-minded individuals who are encouraged to be open-minded and bring ideas to grow the business. Your role will include managing team members and growing the business, with ideas, innovations alongside sales.
The Urban Food Fest events team has created events for global brands including Apple, Manchester United, Nike, De Beers, Warner Bros, Sony, Samsung, Tate and Lyle, Superman actor Henry Cavill, Innocent Smoothies, EBay, Unilever, BMW, Adidas, Lexus, River Island, Peroni, Volkswagen, UBS, Accenture, GAP and Superdry.
Job Types: Full-time, Permanent
Salary: £25,000.00-£35,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Reference ID: JT/ST
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Support Technician roles across Urban Food Fest's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £35,000 bracket, including retirement vesting and health parity.
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