Service Technician

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Responsibilities

• To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels at customers premises.
• To attend customer’s site to perform preventative maintenance on all Chiller/Rooftop equipment
• Maintain verbal and written communications with customers and others in a professional manner
• Consult with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary
• Consult with co-ordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe
• Consult with customers to ensure that any work is done with their approval
• Request additional parts on a timely basis to enable a proper timely workflow
• Advise co-ordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time
• Complete and submit Engineers’ Job sheets in timely and correct manner
• Advise any potential new business in Service or Sales through the appropriate channel
• Adhere to all Health & Safety requirements and legislation
• Report any potential or actual incidents of a dangerous nature
• Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable

• Provide Risk Assessments/Method Statements as requested by deployer/SOL
• Use of Personal Protective Equipment (PPE’s) during visits at site.
• Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required
• Skills and Capabilities required
• Customer focused
• Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets, and databases
• Effective communication skills both oral and written
• Highly client-driven and proactive
• Commercial acumen
• Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business
• Strong Technical Bias to problem solving

Qualifications

• Significant and proven experience as a technician in HVAC business.
• Excellent phone and interpersonal skills
• Ability to work under pressure
• Strong verbal and written communication

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.