Victim Service Co-ordinator Volunteer - Oldbury

Victim Service Co-ordinator Volunteer - Oldbury

Closing Date: Wednesday 10th May 2023

Who we are:

The Public Protection Team are a specialist team of officers and staff who cover a range of work supporting investigations for domestic abuse victims. Split across the whole of the West Midlands we currently have three geographical hubs in Perry Barr, Coventry and Oldbury. The team work 7 days a week on days and lates and can often be found working into the early hours of the morning to ensure a change against some of our most harmful suspects.

Why we need your help:

Due to the high number of cases, the large number of staff working through our teams, we know that updating victims and ensuring we have those links is sometimes a challenge for us. We are looking for keen and willing volunteers to bridge the gap between our investigation team and our victims, ensuring we are delivering the best service we can to all those needing our support. We are also keen to hear from those who would be willing to support a monthly audit process in each of our sites. Investigations will be prepared and collated by a volunteer who would visit these sites and interact with the staff, getting them ready for review by a select panel of internal and external partners to help and inform our service delivery.

We are looking for a team of enthusiastic volunteers to assist us with any of the following:

• Liaise with the staff at our PPU sites to ensure victims of crime receive call backs
• Ensure information is handed over to rotating teams to ensure nothing is missed
• Assist in collating a number of reports and reports
• Collate 999/101 calls, interviews and information regarding deployment

Skills and Experience:

• Hard working and able to manage multiple tasks at a time
• Friendly and approachable
• Good communications skills & a good level of written and spoken English
• Reliable with good time-keeping skills
• Happy to work independently or as part of a team
• Attention to detail and good observational skills
• Administration skills (Microsoft Office, Internet)
• Great interpersonal skills

Hours:

We are looking for volunteers to commit at least 16 hours per month ideally for a minimum of 12 months. Time and date to be agreed with the department supporting the volunteer

Vetting:

Successful applicants will be required to pass police vetting

Contact:

For further information please contact Louise Brazier on volunteers@westmidlands.police.uk

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"