Claims Handler YS403

Location Wakefield Salary £28,530-£30,375
Job Advert THE FOLLOWING VACANCY HAS BEEN ADVERTISED EXTERNALLY

Claims Handler
Legal Services
Police HQ Wakefield
1 Full Time Position

West Yorkshire Police Legal Services are looking to recruit a Road Traffic Claims Handler as part of our established in-house team. As a Claims Handler you will focus upon providing the best possible claims outcomes for West Yorkshire Police. Some of your core duties will include but not be limited to:-

• Handling a diverse portfolio of motor claims, pre-action and litigated, with the opportunity to develop in other

areas of work.

• Establishing relevant policy coverage and handling claims within delegated authority limits.
• Providing expert advice, technical analysis and support to facilitate the settlement of claims.
• Liaising with a variety of stakeholders and establishing and maintaining key client contacts.
• Establishing and maintaining electronic claim files; processing claims information and co-ordinating internal claims-related activities.

Relevant experience of evaluating, negotiating and settling RTC Claims and the ability to assimilate a large volume of complex information with attention to detail are essential.
Eligible candidates will have excellent communication and presentation skills and the ability to work in a fast-paced environment. You will need to be organised and work to tight deadlines, ensuring that you prioritise your own workload. You must also have basic knowledge of and the ability to operate computerised packages such as Microsoft Office, electronic case management systems and databases.
An ability and willingness to work flexibly in order to support the work of the Force and to travel for business purposes is essential.
We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• Hybrid working (Agile working following an initial period of supervision/training).
• Generous annual leave allowance plus statutory Bank Holidays.
• Flexi time scheme based on a standard working day of 7 hours 24 minutes and a 37-hour week.
• Access to a range of Occupational Health facilities.
• Generous pension scheme.
• Employee Assistance Service (accessible 24/7).

For further information about this role please contact Helene Harvey on 01924 292190 or alternatively refer to the West Yorkshire Police website for how to apply, under Police Staff Jobs via the job/volunteers section: https://www.westyorkshire.police.uk/jobs-volunteer.

This post is for a permanent position, full time (37 hours per week) and suitable for job share.

The application process will close at 23:55 on the 14th of July 2023.

The post is suitable for job share.

West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.

Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.

For a detailed description of the Competency and Values levels required please refer to the http://www.college.police.uk/What-we-do/Development/competency-and-values-framework/Documents/Competency-and-Values-Framework-for-Policing_4.11.16.pdf (This link may be copied and pasted into your browser). This document will assist you in completing the Evidence of Achievement section of the application form. Please note: the Evidence of Achievement section will not be visible until the employment section has been completed.

Shift Allowance No Shift Allowance