Sales Assistant
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Position Overview & Specifications
Job Detail
Vacancy is a 16 hour role working flexibly ANY hours on ANY days.
The Store opening hours are:
09:00 to 19:30 Monday to Saturday
10:00 to 16:00 Sunday's
Therefore you will need to be available to work up to 1 hour either end of those hours.
There will be opportunities for additional hours during peak trading periods, to cover absence/holidays and at the annual Store Audit.
Your primary store will be Westwood Cross, however, you will be required to work in the following Stores at the needs of the business:
Canterbury
Canterbury Post Office
Deal
Dover
Margate
Margate Post Office
Ramsgate
Westwood Cross (Broadstairs)
with your travel costs and time being paid.
You will be working independently on occasion with the appropriate Health & Safety safeguards.
What you’ll do
In our stores, you won’t just work the tills and stock the shelves. Here at WHSmith, it’s all about the customer. That means being helpful, listening and talking to them, no matter how busy you are. In fact, you’ll be an all-round customer service superstar, who can understand exactly what each customer wants. That means product knowledge is very important too. Naturally, you’ll have a great team there to help you. You’ll need to work together to keep the store well stocked and tidy, even when it’s busy.
What’s in it for you
Join WHSmith as a Sales Assistant and you can expect a warm welcome from your team, plus the chance to launch a whole new career! With stores UK-wide there are plenty of opportunities to move around. We will reward you with some fantastic flexible benefits, including up to 50% discount in our High Street stores, and access to a range of discounts with other retailers. As well as flexible working, childcare vouchers, a pension and much more!
Who we’re looking for
Perhaps surprisingly, what you don’t need is bags of retail or customer service experience. We’re looking for people who have a real desire to learn and to make our customers happy! You’ll need to be a great listener, good to talk to and naturally helpful. The rest will come. If you can offer us some flexibility to help us cover peak times such as ‘Back to School’ all the better! In return, we’ll try to be flexible too, by offering some part-time and weekend jobs, family-friendly hours and various other arrangements. At WHSmith, if you want to get on, we’ll positively encourage you. As a Sales Assistant, there’s nothing stopping you becoming a future Store Manager or working in one of our Head Offices!
About us
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn we’ve been around since 1792 and have over 14,000 employees across the globe. We’re continually growing by putting our customers at the heart of all we do and we grow our people too. At WHSmith there are No Limits to where your career can go!
Format of Business
High Street StoreShift Pattern
Flexible - Not Including NightsHours / Week
16Full Time / Part Time
Part TimeSalary Up To
£10.65County
KentCountry
UKPost Code
CT10 2BFCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Sales Assistant roles across WHSmith's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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