Team Leader- London City Airport
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are looking for exceptional individuals used to working to Key Performance Indicators and driving sales to support the Store Manager with the day to day operation of the store to maximise profit through effective management of the team.
The Accountabilities
- Creating a customer service led culture which is always striving to improve performance
- Ensuring all staff deliver a professional, friendly service to all customers
- Play an active role on the shop floor with the team
- Work with the management team to maximise opportunities to drive sales and increase footfall
- Working with the management team to ensure store is fully compliant with pricing, promotions, legislation and landlord agreements
- Drive the team to achieve both individual and store targets including sales, shrink, waste, cash loss and staff costs
- Recruit, motivate & train the team to deliver individual and store targets, including average transaction value and add on sales
- Performance management of staff – lateness, absence, poor work rate, poor service
- Deliver a legal, safe and secure workplace
- Deputise for Store Manager / Deputy Manager in their absence
The Requirements
- Previous experience of working in a customer focused retail environment
- Previous experience of leading and motivating a team
- Proven experience of working to and achieving challenging Key Performance Indicators
- Flexibility towards working hours
- Strong communication skills
Format of Business
AirportShift Pattern
Flexible - Not Including NightsHours / Week
39Full Time / Part Time
Full TimeSalary Up To
£25,248County
Greater LondonCountry
UKPost Code
E16 2PBCandidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Media & Entertainment Stores
Based on transatlantic hiring benchmarks for Team Leader- London City Airport roles across WHSmith's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Media & Entertainment Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,248 - £25,248 bracket, including retirement vesting and health parity.
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