Customer Service 111 Call Handler

LH/111/WK_1684166617

Salary Package: £10.42 - £17.61 per hour
Location: Wakefield, England
Consultant: Lynsey
Posted: 15/05/2023

Description:

111 Customer Service Advisor Advert

Are you looking for a rewarding career path where you can make a difference?

Wild Recruitment Group are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for 111 Call Handlers!

You will be the first point of contact for the general public calling 111. You will deliver high quality, safe and clinically effective health care support over the telephone. This service is open 24/7 so you will work as part of a team covering day, nights and weekend shifts.

No previous experience needed as full training will be given. Although experience within a customer service position will be advantageous and you will need basic computer skills and a good telephone manner.

Who we are looking for:

• 
  Candidates must be available for 6 weeks of full-time training (Monday-Friday 8am - 4pm / 4pm to midnight)
• 
  Candidates must be available for 12 weeks without any holiday
• 
  Flexible approach to working hours - all rotas include 3/4 weekends and 6/8 bank holidays

Pay Rate: £10.42 - £17.61 an hour

• 
  Weekdays - 00 to 20.00 - £10.42
  Nights - 20.00 to 07.00 and Saturdays - £14.07
  Sundays and Bank Holidays - £17.61

Hours - Full time, office based

Apply now or call Lynsey for more info

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.