Service Coordinator
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Position Overview & Specifications
Service Coordinator
Job description
WLS ltd
WLS Ltd, 22 – 36 Paxton place, SE27 9SS
Salary
Competitive
Job type
Full time, permanent
8.30am – 5.30pm Monday - Friday
We are a fire and security installation and maintenance company based in Dulwich, South London. Due to the company’s growth, we are looking for a Service Coordinator to assist with the smooth running of the service department.
Duties include:
· Answer new enquiry emails and calls
· Ensure engineers have works booked in daily
· Ensure jobs are sent down to engineers with all relevant information
· Clear down jobs
· Work together as a team. Engineering and office staff, help each other
· Check PPMs are up to date and schedule in accordingly, taking logistics into account
· Send reports to client’s if requested
· Use initiative to make sound, progressive decisions when necessary
The above is by no means exhaustive, you may be required to carry out other duties in line with your skill set as and when the company deem necessary
We are looking for:
- Strong organisational and communication skills, including attention to detail
- Must have knowledge/ experience of Microsoft Office, Excel and computerised information systems. Clik would be an advantageous but not essential, full training will be provided
- Right to work in the UK
- Must be able to reliably commute to the office daily
Salary and Benefits
- Competitive salary, DOE
- 20 days annual leave + an extra day for your birthday
- Company pension
- Dog friendly office
This is a full-time permanent position, working hours are 08.30 - 17.30 with 1 hour for lunch.
Salary: £28,000.00-£30,000.00 per year depending on experience
Work Location: One location
Job Type: Full-time
Salary: £28,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Service Coordinator roles across WLS's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,000 - £30,000 bracket, including retirement vesting and health parity.
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