IT Administration and Support Officer
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Position Overview & Specifications
Job Purpose
To assist the Group IT Manager with user account administration across all Azumi restaurants. To be the first point of contact for UK & Europe IT service providers. To coordinate user support
Objectives & Goals
To ensure IT systems are running efficiently and effectively.
Job Role
- Manage 3rd party IT providers for UK and Europe.
- Installation of new IT hardware; servers, cloud, and network infrastructure
- Detailed monitoring of current cloud and network infrastructure
- Work will be based in UK and Europe Azumi restaurants.
- Administer user accounts for all Azumi restaurants globally
- Work closely with Group IT Manager on any other IT related projects when asked
- Provide software and hardware related support to employees
- To be flexible in your approach, work as a team player and to carry out any other tasks as reasonably requested to do so.
Essential Requirements
- University graduate in IT
- Can meet deadlines and adjust to changing priorities
- Able to follow instructions accordingly and can work autonomously
- Will pick up new skills and knowledge quickly when faced with new challenges
- Exceptionally detail focused
- Impressive verbal and written communication skills
Desirable Experience
- Experience with Azure and Office365
- Experience with computer networks
- Microsoft (MCSE) certifications
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for IT Administration and Support Officer roles across Zuma - London's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £25,972 bracket, including retirement vesting and health parity.
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